Privacy Policy
Disclaimer
The information provided on this website is for general informational purposes only and is not intended to replace professional counselling, medical care, diagnosis, treatment, or other individualized professional advice.
No Counselling Relationship
​Visiting this website, submitting a contact form, sending an email, or requesting an appointment does not, on its own, establish a counsellor–client relationship. A counselling relationship begins only after appropriate consent and intake processes have been completed and counselling services have been mutually agreed upon.​​
Not for Emergency or Crisis Support
This website, email, and online contact forms are not monitored as crisis or emergency services.If you are experiencing an immediate emergency or believe that you or someone else is at risk of serious harm, please contact emergency services or an appropriate crisis service in your area.
Website Information
While I make reasonable efforts to provide accurate and current information, counselling and mental health information is continually evolving. Information on this website should not be interpreted as a diagnosis, treatment recommendation, or guarantee of a particular outcome. Each person’s circumstances are unique, and counselling services are tailored to the individual.
External Links and Third-Party Services
This website may contain links to third-party websites or services, including online booking through Jane. These links are provided for convenience and do not constitute responsibility for or endorsement of the content, availability, privacy practices, or security of external websites or services.
Professional Services
Counselling services are provided within the scope of my professional competence and in accordance with applicable laws and the ethical and professional standards of the BC Association of Clinical Counsellors (BCACC) and Canadian Counselling and Psychotherapy Association (CCPA), as applicable.
Franceska Hills, MACP, RCC
Last updated: August 2026